Privacy Policy

When you browse or buy from us we may collect:

• contact details: name, email address, phone number and shipping address
• order information: what you bought, when, and how much you paid
• payment details, which are handled by our payment processors; we never see or store full card numbers
• device and usage data: browser, device type, pages viewed and how you reached the site, collected through cookies and similar technologies
• messages you send us, including customer support requests

We use this information to:

• process and deliver your orders and send order updates
• answer your questions and provide support
• send marketing emails and, if you opted in, text messages about drops, restocks and offers
• understand how the site is used so we can improve it
• detect and prevent fraud and comply with the law

If you give us your mobile number through a sign-up form or pop-up, you agree to receive recurring automated marketing texts from us at that number. Consent is not a condition of purchase. Message and data rates may apply, and message frequency varies. Reply STOP to any message to opt out, or HELP for help.

Every marketing email includes an unsubscribe link. Transactional emails about your orders are sent regardless of your marketing preferences.

We share information only with services that help us run the store, and only what they need:

• Shopify, which hosts our checkout and stores order data
• payment processors such as Shop Pay, Apple Pay and PayPal
• shipping carriers, to deliver your order
• email and SMS providers that send our messages
• analytics and advertising platforms (for example Meta, TikTok, Snapchat and Google) that help us measure the site and show relevant ads

We do not sell your personal information.

We use cookies and similar technologies to keep your cart, remember your preferences, measure traffic and support advertising. You can control cookies through your browser settings; some parts of the site may not work without them.

You can ask to see, correct or delete the personal information we hold about you, and you can opt out of marketing at any time. Depending on where you live you may have additional rights under local privacy law. To exercise any of these, email syairsaihara@gmail.com.

The site is served over HTTPS and checkout is handled by Shopify's PCI-compliant systems. We keep order records for as long as needed for tax, accounting and legal purposes.

The site is not directed at children under 13 and we do not knowingly collect their information.

We may update this policy from time to time; the date at the top shows the latest revision. Questions about privacy: syairsaihara@gmail.com.